Terms & Conditions

Welcome to Acrylic Keychain, available at www.acrylickeychain.in (“Website”, “Site”, “we”, “us”, “our”, or “Acrylic Keychain”).

Acrylic Keychain is a brand/subsidiary of OSMLY BUSINESSJI GIFTING PRIVATE LIMITED.

These Terms & Conditions (“Terms”, “Terms and Conditions”) govern your access to and use of our Website and your purchase of products and services offered through the Website.

By accessing, browsing, registering on, or purchasing from www.acrylickeychain.in, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website.

1. About Acrylic Keychain

Acrylic Keychain provides customized and non-customized products, including acrylic keychains, QR-code keychains, business-related promotional products, personalized gifting products, and other products that may be introduced from time to time.

The products may be manufactured using processes such as UV printing, laser cutting, engraving, printing, and other customization techniques.

2. Eligibility

By using this Website, you confirm that:

You are legally capable of entering into a binding agreement under applicable law.
The information you provide is accurate and complete.
You will use the Website and its services only for lawful purposes.
You will not use the Website to violate any applicable law or the rights of another person or entity.

If you are placing an order on behalf of a business or organization, you confirm that you have the authority to do so.

3. Website Information and Product Descriptions

We make reasonable efforts to ensure that product descriptions, specifications, images, dimensions, colors, prices, and other information displayed on the Website are accurate.

However:

Product colors may appear slightly different depending on your screen or device.
Minor variations may occur during printing, cutting, finishing, or manufacturing.
Product images may be representative and may not always exactly reflect the final physical product.
Measurements may have reasonable manufacturing tolerances.
Customized products may differ slightly from digital previews due to the nature of printing and manufacturing processes.

Such reasonable variations shall not automatically be considered manufacturing defects.

4. Customized Products

Many products sold through Acrylic Keychain may be customized according to information or artwork provided by the customer.

Customers may provide:

Names
Contact numbers
Business information
Logos
Photographs
QR codes
Website addresses
Social media links
Artwork
Text
Other customization instructions

Once an order is submitted for production, changes may not be possible.

Customers are responsible for carefully checking all customization details before placing an order.

5. Customer Responsibility for Uploaded Content

You represent and warrant that you have the necessary rights, licenses, permissions, or authorization to use any content uploaded or submitted by you.

You must not upload or submit content that:

Infringes copyright, trademark, design, privacy, publicity, or other rights.
Is unlawful or fraudulent.
Contains malicious software or harmful code.
Impersonates another person or organization.
Violates applicable laws or regulations.
Contains content that you are not authorized to reproduce or distribute.

Acrylic Keychain may refuse to process an order if the submitted content appears to violate applicable law or third-party rights.

You remain responsible for the content you provide to us.

6. QR Codes

Certain Acrylic Keychain products may contain QR codes that direct users to URLs, contact information, social media profiles, business pages, review pages, or other destinations.

The customer is responsible for providing accurate QR code information.

We are not responsible for:

Incorrect URLs provided by the customer.
Changes made by third-party websites.
Expired or deleted third-party accounts or pages.
Content hosted on third-party websites.
Changes to social media platforms or external services.
The availability or functionality of third-party links.

If a QR code is generated from customer-provided information, customers should verify the QR code and destination information before approving or using the final product.

7. Orders

When you place an order through the Website, you agree to provide accurate information required for processing and delivery.

An order is considered successfully placed only after the order has been accepted and, where applicable, payment has been successfully received.

We reserve the right to cancel or decline an order in circumstances including:

Product unavailability
Incorrect pricing or product information
Payment failure
Suspected fraudulent activity
Incorrect or incomplete customer information
Inability to manufacture the requested customization
Violation of these Terms
Other legitimate business or legal reasons

If an order is cancelled by us after payment has been received, any eligible refund will be processed according to our applicable refund policy.

8. Pricing

All product prices displayed on the Website are subject to change without prior notice.

Applicable taxes, shipping charges, customization charges, or other charges may be added where applicable and will be displayed during the ordering process or otherwise communicated to the customer.

We make reasonable efforts to ensure pricing information is accurate. However, in the event of an obvious pricing or technical error, we reserve the right to correct the error and, where applicable, cancel the affected order.

9. Payment

We may provide payment options through third-party payment providers.

By making a payment, you confirm that you are authorized to use the selected payment method.

We are not responsible for failures caused solely by third-party payment providers, banks, card networks, UPI systems, or other external payment infrastructure.

Orders may not enter production until payment has been successfully confirmed, unless we expressly provide another payment arrangement.

10. Production Time

Customized products require production time.

The estimated production time displayed on the Website or communicated by our team is an estimate and may vary depending on:

Product type
Quantity
Customization requirements
Order volume
Artwork approval
Material availability
Production conditions
Holidays or operational disruptions

Production time and shipping/transit time are separate.

A shipping estimate does not necessarily represent the date on which the product will be manufactured.

11. Artwork and Design Approval

Where we provide a design proof or preview for approval, customers are responsible for carefully checking:

Spelling
Names
Contact numbers
QR codes
Website URLs
Logos
Images
Colors
Layout
Other customization details

If the customer approves an artwork/design, production may proceed based on the approved version.

After approval, corrections resulting from customer-provided incorrect information or customer-approved artwork may not qualify for free replacement or refund.

12. Shipping and Delivery

We may use third-party courier, logistics, or shipping partners for delivery.

Delivery timelines are estimates and may be affected by:

Courier delays
Weather
Natural events
Transportation disruptions
Incorrect address information
Customer unavailability
Remote delivery locations
Public holidays
Operational disruptions
Events outside our reasonable control

Customers are responsible for providing a complete and accurate delivery address and contact information.

Once the order has been handed over to the shipping provider, delivery is subject to the courier's operational network and applicable shipping terms.

13. Incorrect Address or Failed Delivery

If an order cannot be delivered because of an incorrect address, incomplete address, incorrect phone number, recipient unavailability, refusal to accept delivery, or other circumstances attributable to the customer, additional shipping or re-delivery charges may apply.

For customized products, such situations may also be subject to the applicable cancellation, return, or refund conditions.

14. Returns and Customized Products

Because customized products are manufactured specifically according to the customer's requirements, customized products may not be eligible for return or exchange merely because the customer changes their mind or no longer requires the product.

Where a product is received damaged, defective, incorrectly manufactured, or materially different from the confirmed order, the customer should contact us within the period specified in our applicable Return/Refund Policy.

We may request:

Order number
Photographs
Video of the received product
Packaging photographs
Unboxing evidence
Other information reasonably required to investigate the issue

Any replacement, refund, or other resolution will be determined after reviewing the reported issue and subject to our applicable policies.

15. Product Damage During Delivery

Customers should inspect the package and product upon delivery.

If a product appears damaged during transportation, please document the condition of the package and product with photographs or video and contact us as soon as reasonably possible.

We may require evidence to coordinate with the shipping provider and determine the appropriate resolution.

16. Cancellation of Orders

Cancellation requests should be made as soon as possible after placing an order.

Once a customized order has entered production, cancellation may not be possible because materials, printing, cutting, labor, and other production resources may already have been committed.

For non-customized products, cancellation may be subject to the order's processing and shipping status.

Any applicable refund will be handled according to our Refund/Cancellation Policy.

17. Intellectual Property

All intellectual property associated with the Website, including but not limited to:

Website design
Brand name
Logos
Graphics
Product photographs
Text
Layout
Icons
Software
Original artwork
Website content

is owned by or licensed to OSMLY BUSINESSJI GIFTING PRIVATE LIMITED, Acrylic Keychain, or the relevant rights holder, unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, sell, license, or commercially exploit our Website content without prior written permission.

18. Customer-Provided Intellectual Property

Customers retain their rights in content they provide to us, subject to the rights necessary for us to manufacture and fulfill their order.

By submitting content, you grant us the limited permission necessary to use, reproduce, modify, process, print, manufacture, and store that content solely for fulfilling the requested products and services and for related operational purposes.

You are responsible for ensuring that your submitted content does not infringe third-party rights.

19. Prohibited Use

You agree not to:

Use the Website for unlawful purposes.
Attempt to gain unauthorized access to our systems.
Interfere with Website security or operation.
Upload malicious software or code.
Use automated systems to abuse or overload the Website.
Copy or reproduce Website content without permission.
Misuse another customer's information.
Submit fraudulent orders.
Provide false or misleading information.
Use our products or services for unlawful activities.

We may suspend or terminate access where we reasonably believe these Terms have been violated.

20. Third-Party Services and Links

Our Website may integrate with or link to third-party services, including payment gateways, courier companies, social media platforms, analytics services, hosting providers, and other service providers.

These third parties may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security, or policies of third-party websites or services.

21. Promotions, Discounts and Offers

Promotional offers, coupon codes, discounts, and special pricing may be subject to additional conditions.

We reserve the right to:

Modify or withdraw promotions.
Set eligibility requirements.
Limit the number of uses.
Set minimum order values.
Restrict promotions to selected products.
Cancel promotional benefits where misuse or fraudulent activity is suspected.

Unless expressly stated otherwise, promotions cannot be combined with other offers.

22. User Accounts

Where account registration is available, you are responsible for maintaining the confidentiality of your login credentials and for activities carried out through your account.

You should notify us promptly if you believe your account has been accessed without authorization.

We reserve the right to suspend or terminate accounts involved in fraudulent, abusive, unlawful, or unauthorized activities.

23. Disclaimer

We make reasonable efforts to keep the Website available and information accurate. However, we do not guarantee that:

The Website will always be available or uninterrupted.
The Website will always be free from errors.
All information will always be completely accurate or current.
Third-party services will always be available.
Products will always be available for purchase.

We reserve the right to modify, suspend, or discontinue any Website feature, product, or service without prior notice where reasonably necessary.

24. Limitation of Liability

To the maximum extent permitted by applicable law, Acrylic Keychain and OSMLY BUSINESSJI GIFTING PRIVATE LIMITED shall not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of the Website or products.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

For product-related claims, our liability shall be subject to applicable law and the specific circumstances of the claim.

25. Force Majeure

We shall not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including but not limited to:

Natural disasters
Fire
Flood
War
Riots
Government restrictions
Strikes
Internet or telecommunications failures
Transportation disruptions
Supply shortages
Pandemics or public-health emergencies
Courier disruptions
Other events beyond our reasonable control

Where reasonably possible, we will attempt to communicate material delays or disruptions to affected customers.

26. Privacy

Your use of the Website is also subject to our Privacy Policy, which explains how we collect, use, process, and protect personal information.

By using our Website, you acknowledge that you have read and understood our Privacy Policy.

27. Changes to These Terms

We may update these Terms & Conditions from time to time.

Updated Terms will be published on this page with a revised Effective Date.

Your continued use of the Website after updated Terms are published constitutes your acceptance of the revised Terms, to the extent permitted by applicable law.

28. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in India.

Any dispute arising from or relating to these Terms, the Website, or our products and services shall be subject to the jurisdiction of the competent courts in India.

29. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall continue to remain effective to the extent permitted by applicable law.

30. Entire Agreement

These Terms, together with our Privacy Policy, Refund/Cancellation Policy, Shipping Policy, and any other policies specifically applicable to products or services purchased through the Website, constitute the terms governing your use of our Website and services.

31. Contact Us

For questions regarding these Terms & Conditions, orders, products, or services, you may contact us at:

Acrylic Keychain
A brand/subsidiary of OSMLY BUSINESSJI GIFTING PRIVATE LIMITED

Website: www.acrylickeychain.in

Email: acrylickeychain.in@gmail.com

Phone: +91-9891506004

Registered/Business Address: OSMLY BUSINESSJI GIFTING PVT LTD

Last Updated: 17 September 2026