Privacy Policy

At Acrylic Keychain, accessible through www.acrylickeychain.in (“Website”, “Site”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting the personal information you share with us.

Acrylic Keychain is a brand/subsidiary of OSMLY BUSINESSJI GIFTING PRIVATE LIMITED. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our Website, purchase our products, contact us, or otherwise use our services.

By accessing or using www.acrylickeychain.in, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect different types of information depending on how you interact with our Website.

A. Personal Information

When you place an order, create an account, contact us, or use certain services, we may collect information such as:

Full name
Mobile/telephone number
Email address
Billing address
Shipping/delivery address
Company or business name
GST details, where applicable
Payment and transaction-related information
Order history
Information provided when communicating with our customer support team

B. Custom Product Information

Because Acrylic Keychain offers customized and personalized products, you may voluntarily provide information required to create your product, including:

Logos
Business names
Contact numbers
Website URLs
Social media links
QR code information
Images, photographs, artwork, or other designs
Text and other customization details

You are responsible for ensuring that you have the necessary rights and permissions to provide any third-party content, photographs, logos, trademarks, or other materials uploaded to our Website.

C. Automatically Collected Information

When you visit our Website, certain information may be collected automatically, including:

IP address
Browser type and version
Device type
Operating system
Pages visited
Time and date of visits
Referring website
General usage and interaction information
Cookies and similar technologies

This information may be used to improve Website functionality, security, performance, and user experience.

2. How We Use Your Information

We may use the information we collect for purposes including:

Processing and fulfilling orders
Creating customized acrylic keychains and other products
Generating and processing QR codes or personalized designs
Delivering products to the address provided by you
Processing payments and refunds
Providing order confirmations, invoices, shipping updates, and other transactional communications
Responding to customer inquiries and support requests
Managing customer accounts
Improving our products, Website, and services
Preventing fraud, misuse, unauthorized transactions, and security threats
Maintaining business and transaction records
Complying with applicable laws and legal requirements
Sending promotional or marketing communications where permitted by law and, where required, with your consent

3. QR Codes and Customer-Provided Information

Some products offered through Acrylic Keychain may contain QR codes that direct users to information, websites, contact details, social media profiles, business pages, or other destinations selected by the customer.

We may process the information necessary to generate or configure such QR codes.

Customers are responsible for ensuring that the information, links, images, and other content they submit for QR codes or customized products are accurate, lawful, and do not violate the rights of any third party.

Where a QR code links to an external website or service, that external website is governed by its own privacy policy and terms. We are not responsible for the privacy practices of third-party websites or services.

4. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to provide and improve our services.

Cookies may be used to:

Keep products in your shopping cart
Maintain login or session information
Remember preferences
Understand Website usage
Improve Website performance
Provide relevant marketing or advertising, where applicable
Detect and prevent fraudulent or unauthorized activity

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of parts of the Website.

5. Payment Information

Payments may be processed through third-party payment gateways or payment service providers.

We generally do not store complete credit card, debit card, UPI, banking, or other sensitive payment credentials on our own servers unless specifically required and permitted by applicable law.

Payment providers may independently collect and process payment information according to their own privacy policies and terms.

6. Sharing of Information

We do not sell your personal information to third parties.

We may share information with trusted third parties when necessary to operate our business and provide services to you, including:

Payment gateway and payment service providers
Shipping and logistics companies
Website hosting and technology service providers
IT, software, analytics, and security providers
Customer support or communication service providers
Professional advisors, auditors, or service providers
Government authorities or law-enforcement agencies when legally required

These parties may receive only the information reasonably necessary to perform the relevant service or fulfill a legal obligation.

7. Business Transfers

If Acrylic Keychain, OSMLY BUSINESSJI GIFTING PRIVATE LIMITED, or any related business assets are involved in a merger, acquisition, restructuring, sale, financing, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

You should also take reasonable precautions when using our Website, including maintaining the confidentiality of your account credentials.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Processing and fulfilling orders
Providing customer support
Maintaining business and financial records
Resolving disputes
Preventing fraud and misuse
Complying with legal, tax, accounting, and regulatory obligations

The retention period may vary depending on the nature of the information and applicable legal requirements.

10. Customer-Uploaded Images and Designs

If you upload photographs, logos, artwork, business information, or other content for customization, we may use that content solely as reasonably necessary to:

Process your order
Create your customized product
Generate a proof or design
Manufacture or print the product
Provide customer support
Resolve order-related issues

We may retain such content for a reasonable period for order records, customer support, quality control, dispute resolution, and legal or business requirements.

We will not knowingly use customer-uploaded content for unrelated commercial purposes without appropriate permission.

11. Third-Party Links

Our Website may contain links to third-party websites, applications, social media platforms, payment services, or other external services.

We do not control these third-party websites or their privacy practices. Your use of third-party services is subject to their respective terms and privacy policies.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

12. Marketing Communications

Where permitted by applicable law, we may contact you regarding products, offers, services, promotions, or other information that may be relevant to you.

You may opt out of promotional communications by:

Following the unsubscribe instructions in an email;
Using available communication preferences on our Website; or
Contacting us using the details provided below.

Even if you opt out of marketing communications, we may continue to send essential transactional communications, such as order confirmations, payment information, shipping updates, or customer-service messages.

13. Children's Privacy

Our Website is not intended to knowingly collect personal information directly from children without appropriate authorization.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

14. Your Privacy Rights

Depending on applicable law, you may have rights concerning your personal information, which may include the right to:

Request access to certain personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of personal information where legally applicable
Withdraw consent where processing is based on consent
Opt out of certain marketing communications
Raise concerns regarding the handling of your personal information

Certain requests may be subject to legal, contractual, security, or other applicable limitations.

To exercise a privacy-related right, you may contact us using the information provided in the Contact Us section.

15. Accuracy of Information

You are responsible for providing accurate, current, and complete information when using our Website or placing an order.

If your information changes, you should update it or contact us so that we can maintain accurate records where reasonably possible.

16. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our business, Website, technology, legal requirements, or privacy practices.

Any updated version will be posted on this page with a revised Effective Date.

We encourage you to periodically review this Privacy Policy to remain informed about how we handle your information.

17. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

Acrylic Keychain
A brand/subsidiary of OSMLY BUSINESSJI GIFTING PRIVATE LIMITED

Website: www.acrylickeychain.in

Email: [Add your official customer/privacy email address]

Phone: [Add your official contact number]

Registered/Business Address: [Add your registered business address]

We will make reasonable efforts to review and respond to privacy-related requests within the timeframe required by applicable law.

18. Governing Law

This Privacy Policy shall be interpreted and governed in accordance with the applicable laws of India.

Any disputes relating to this Privacy Policy or the use of our Website shall be subject to the applicable jurisdiction of the competent courts in India.

Last Updated: 17 September 2026